SHIPPING & DELIVERY POLICY
At Karam Books & Arts, we want your order to reach you safely and on time, anywhere in the UK.
Delivery Charges
- Standard UK delivery: [£3.95] per order.
- Free UK delivery on all orders over [£40].
Delivery Times
- Standard UK delivery: [2 to 4] working days.
Delivery times are estimates and begin once your order has been dispatched. Orders placed on weekends or bank holidays are processed the next working day.
Order Processing
Once you place an order, you'll receive a confirmation email. We aim to process and dispatch orders within [1 to 2] working days. You'll receive a dispatch confirmation with tracking details once your parcel is on its way.
Tracking Your Order
After dispatch, you'll receive a tracking number by email so you can follow your parcel. If you need help, contact us at hmrafaqat@yahoo.com or call 07816 898423.
International Delivery
[We currently deliver within the UK only. / We also ship to selected countries — international delivery times and charges are calculated at checkout. Any customs duties or import taxes are the responsibility of the customer.]
Delays
Occasionally, delivery may be delayed due to courier issues, weather, busy periods, or circumstances beyond our control. We appreciate your patience and will keep you informed if there's a problem with your order.
Incorrect Address
Please ensure your delivery address is correct at checkout. We're not responsible for parcels delayed or lost due to an incorrect or incomplete address. If a parcel is returned to us due to a wrong address, re-delivery charges may apply.
For any delivery questions, contact us at hmrafaqat@yahoo.com or 07816 898423.